Guarantee

We offer a limited guarantee on all products. Installation of third party software theoretically breaks the guarantee from the legal standpoint since we do not provide our own software at this point. However, since we are an ethical in what we do, will consider any case and its eligibility for a refund or an exchange, if the the device stopped working because of production defect, and we confirm it.

We are not interested in selling broken, fake or low quality hardware that fails with time, It doesn’t make sense for us to do so.

You loose guarantee if you open the device(with black panda being an exception, since it has a removable cover).

We hope that everybody that purchases at our store is happy, at least that’s what we wish for.

We have a good intentions on selling the hardware, we do it mainly for the overall benefit of the Openpilot community and self driving community as a whole.